Real-time, multilingual messaging streamlines communication and elevates the guest experience
SAN FRANCISCO (September 25, 2025) — Canary Technologies, the award-winning global leader in hotel guest management technology, today announced that Hospitality Associates, Inc. has selected Canary’s AI Guest Messaging to modernize guest communication and elevate service across its portfolio.
Hospitality Associates is a third-generation, family-owned hotel management and development company. Founded in 1959 by Jess and Lura Wynia, the company has operated as many as 75 hotels and today manages a wide variety of franchise, independent, and boutique properties across six states. With decades of industry leadership, the team is recognized for service, training, and adaptability, building hotels admired by franchisors, lenders, and peers alike.
“Hospitality Associates is elevating guest service with AI-powered communication,” said DJ Singh, VP of Global Sales at Canary Technologies. “By instantly connecting with guests across their preferred channels and freeing staff for more high-touch moments, they’re setting a new standard for hospitality that combines efficiency with memorable experiences.”
With Canary’s AI Guest Messaging, Hospitality Associates can communicate with guests in real time on platforms like SMS and WhatsApp, with instant translations in more than 100 languages. The solution streamlines service, reduces front desk bottlenecks and creates more opportunities to personalize each stay.
“Hospitality Associates has always embraced innovation to stay ahead of guest expectations,” said Debbie Tobin, VP of Revenue Management Services at Hospitality Associates, Inc. “Canary’s AI Guest Messaging enhances our ability to connect with guests quickly and provide memorable service at every step of their stay.”
About Canary Technologies
Canary Technologies is modernizing the hotel tech stack with its award-winning AI-powered Guest Management Platform. Digitizing guest touchpoints from booking to checkout, Canary’s cutting-edge solutions simplify hotel operations, increase revenue, and elevate the guest experience. Enabling these innovations is Canary AI, the most advanced artificial intelligence model built specifically for hotels.
Trusted by over 20,000 hotels in 100+ countries, Canary powers hospitality at the world’s most renowned brands, including Marriott International, Four Seasons, Choice Hotels, Wyndham Hotels & Resorts, BWH Hotels, and Intercontinental Hotel Group. Recognized as the #1 Guest Experience Platform by HotelTechReport for multiple years, Canary has earned accolades such as Fast Company’s Most Innovative Companies in 2023, the 2024 Deloitte Fast 500, and Business Insider’s 2025 list of Companies Most Likely to Become a Tech Unicorn.
For more information, visit www.canarytechnologies.com.
About Hospitality Associates, Inc.
Hospitality Associates, Inc. is a third-generation, family-owned hotel management and development company with properties across six states. Founded in 1959, the company has operated as many as 75 hotels and continues to be a leader in service, training, and innovation. Committed to growth and long-term partnerships, Hospitality Associates delivers consistent quality, strong returns, and exceptional guest experiences. Learn more at www.hospitalityassociates.com.
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