AI Webchat for Hotels

Offer instant answers to drive direct bookings

Turn website visitors into booked travelers with AI Webchat, your virtual hotel chatbot. Automatically answer questions while travelers browse your hotel website, increasing direct bookings and saving staff time.

AI Webchat for Hotels

Trusted by 20,000+ Hotels in 100+ Countries

Answers on demand. Bookings on autopilot.

When guests browse, they’ve got questions. Give them answers fast with the most trusted hotel AI chatbot built for hospitality. Capture contact info automatically to keep the conversation going—and direct bookings flowing.

Increase Direct Bookings

Increase Direct Bookings

Create a seamless guest experience from the first click. Provide professional and hotel-specific answers instantly, turning curious website visitors into confirmed future guests.

Save Staff Time

Reduce phone calls and emails to the front desk by responding to guest questions automatically. Get notifications over text or email when a message needs attention.

Save Staff Time
Build Your Marketing Database

Build Your Marketing Database

Automatically capture contact information in chat, allowing you to re-engage prospective guests with personalized marketing and promotions.

Speak Their Language

Connect with global travelers by offering automatic translation in 100+ languages, enhancing accessibility, engagement and connection worldwide.

Webchat speaks 100+ languages

Let AI Webchat Be Your Booking Sidekick

See how Canary's AI hotel chatbot drives more bookings and lightens your team’s load.

Book a Demo
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Get guests answers fast.

Here’s how AI webchat works:
1
Unique Links per Guest visual

Travelers Ask Questions

Website visitors initiate a conversation via 
a hotel chatbot that sits on your website.

2
Automatic Notifications visual

AI Automatically Responds

Canary’s Al Webchat uses conversational AI to address ~90% of guests inquiries, while routing complex inquiries to staff.

3
Easily Track Authorizations visual

Manage Messages from One Place

Hotel staff monitor and manage all traveler conversations from the Canary dashboard.

Stack of blue booklets titled 'Navigating AI: Emerging Trends in Hospitality' featuring an illustration of a person walking with a tray outdoors.

Navigating AI:
Emerging Trends in Hospitality

Explore groundbreaking insights and never-before-seen data from hundreds of hoteliers worldwide on AI’s transformative impact in hospitality.

Easy Implementation, Powerful Results

AI Webchat is easy to set up and customize for your hotel.

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Set up in minutes

Simply copy and paste a snippet of code, verify, deploy, and go live in less than a day!

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Your hotel, your AI

AI Webchat uses a sophisticated AI model that evolves with each interaction.

Ready to see Canary in action?

See why 25,000+ hoteliers voted Canary as the #1-rated Guest Engagement Platform.

Best Hotel Digital Tipping Award

Handy hospitality industry resources for hoteliers

Keep updated on all things hospitality with Canary’s industry experts

Explore all our solutions

Canary’s all-in-one platform powers hotel operations, so you can focus on delivering exceptional guest experiences.

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Guest Management

Turn every guest interaction into an opportunity to impress.

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Canary AI

Improve efficiency with streamlined guest communication, smart automation and more.

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Secure Transactions

Prevent fraud and chargebacks and streamline payment processes.

FAQs

A few helpful answers to common questions

What is a hotel chatbot?

Can a chatbot help with hotel booking?

Can a hotel chatbot assist with guest inquiries about local attractions?

How can AI chatbot benefit hotel management and enhance the guest experience?

How quickly can a hotel chatbot respond to guest requests?

Can Canary’s AI Webchat be integrated with existing hotel systems?

What is Canary AI Webchat?

Why is Canary’s AI Webchat important for hoteliers? 

What are key features of a hotel AI webchat agent that I should look for?

Does the hotel chatbot work in multiple languages?

How do I implement Canary’s AI Webchat and how much time does it take to set up?

What types of questions can Canary’s AI Webchat answer?