Welcome to the Canary Blog

The Canary Blog is a comprehensive resource where hoteliers can learn about the latest trends in hotel technologies, revenue management, hotel operations and guest experience.

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A Note from Canary’s Founders on Our $15 Million Raise

Last week, we announced that we raised $15 million in Series A funding led by F-Prime Capital. This is a momentous achievement for the entire Canary team and we’re so very grateful to, and proud of the entire Canary team — the people we work with every day that made this possible.

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The Comprehensive Guide to Modern Hotel Check-In Procedures

The hotel check-in procedure is one of the most critical elements of any guest journey. This process is what sets the tone for a guest’s entire stay and can determine the difference between a positive and negative review. 

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Front Desk Operations Tips for Hotel Staff Members

Front desk operations are crucial to the success of any hotel. Here are some tips from Canary's hospitality industry experts for streamlining and enhancing those operations.

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The Big Benefits of Web-Based Hotel Tech (& Why To Avoid Native Apps)

Hotels and resort properties are especially prone to reap the benefits of web-based solutions, as they provide a direct way for guests to engage with the property throughout their journey without ever taking the obtrusive step of downloading a native app.

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Canary Wins Coveted Hotel Tech Report Award!

Canary Technologies is very excited to announce that our Digital Authorizations product took first place in this year’s Hotel Tech Report Awards in the Cyber Security & Fraud Prevention category.

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10 Types of Hotel Guests

Whether you're a limited service hotel, luxury property, or anything in between, there are often differences between your ideal guests and the ones you may actually end up booking. ‍In this post, we offer a comprehensive list of the most common types of hotel guests and how to appeal to each one.

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Types of Rooms in 5-Star Hotels

In this post, we discuss the different types of rooms in a 5-star hotels and how they can be presented to guests in an easily digestible manner.

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How Limited Service Properties Can Generate Ancillary Revenue

Ancillary revenue is traditionally only associated with full service hotels. But why? Limited service hotels can also benefit enormously from upselling all kinds of products and services. In this post, you will find a number of creative upsells that limited service properties (or any hotel) can deploy to generate ancillary revenue.

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How to Get Your Hotel Off of OTAs: A Case Study With Two Bunch Palms

The relationship between OTAs and hotels has always been complicated. Here is what you need to know to successfully get your property off of online travel agencies...

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14 Creative Hotel Guest Services You Can Offer

The right hotel guest services can provide an incredible experience that will make guests want to come back again and again. 

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12 Smart Hotel Marketing Strategies

Now is the perfect time for hotel operators and marketers to get creative with their hotel marketing strategies.

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Updates on Canary’s Award-Winning Customer Support

We are extremely proud to announce that Canary is now a Hotel Tech Report Level III Global Customer Support provider! 

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