Welcome to the Canary Blog

As most hoteliers can attest having gone through a global pandemic, problems arise and problems dissipate. But it’s how you deal with them that matters. Innovative ideas for hotels are keys to building resilience. 

The guest journey begins long before check-in, continues through post-stay, and, in some cases may never end.

At Canary, we mark this March 8th by showcasing some of the amazing women on our team and celebrate their thoughts, perspectives, achievements, and skills. These amazing ladies provide incredible leadership, vision and support within Canary's organization every day of the year.

Giving your staff the right tools and resources is crucial if you want to make every guest feel valued and appreciated from check-in onwards. This is why we’ve created thirteen scripts for various check-in scenarios that help your team welcome and greet hotel guests.

Understanding the current states of the hospitality industry, your markets, and your buyers are essential for hotels to succeed in 2023. To help hoteliers make crucial decisions in 2023, Canary’s team of hotel industry experts has assembled this comprehensive list of hotel statistics you need to know. 

If hotel room selling is done well, you could find yourself with more than just a steady stream of revenue and high occupancy. With the right techniques, your brand reputation, guest experience, and market share could improve too.

The best hotel management systems address a variety of issues that face modern hoteliers. In this blog post, Canary's industry veteran's provide their expert advice on what hotel management system features hoteliers can't live without and which ones can be ignored.

Your hotel’s Google reviews have a significant impact on your bottom line. Every hotel should have a strategy to win more reviews, hit a higher rating, and earn more money.

Failing to protect your hotel or business from fraud can lead to disastrous consequences, including losing loyal guests and revenue. In this blog posts, Canary's industry experts explain the most common types of fraud in the hotel industry — and how to avoid falling victim to them.

Upselling should be an integral part of your hotel’s revenue management efforts. However, there is a big difference between simply understanding the need for upselling and putting the right upselling techniques into practice for your hotel and guests. In this blog post, Canary's experts walk through everything you need to know about upselling in hotels.

Every hotelier wants to increase revenue, but it can be difficult to know where, or how, to get started. In this post, Canary's team provides 9 easy steps every hotelier can take to boost both bookings and revenue.

Hotel revenue management refers to a property’s pricing strategies to sell perishable inventory. It is based on the behavioral economic concept of “willingness to pay”, which is the maximum price a consumer is willing to pay for something. Improving your hotel revenue management through the use of the right tools will help your hotel stay competitive and improve performance continually.