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When you create a workforce employees are proud of, the benefits for your hotel business are many, including increased revenue, happier guests, increased customer loyalty and lower staff turnover.

À l'approche de la pénurie de personnel dans le secteur de l'hôtellerie, il est plus important que jamais de conserver vos meilleurs employés. Les mesures d'incitation destinées au personnel des hôtels sont un excellent moyen d'attirer des talents, de motiver les employés et de développer votre activité hôtelière.

That five-star hotel reputation isn't an accident. It's meticulously managed. Learn hotel reputation management techniques to help you increase bookings and build a prestigious presence.

GOPPAR is a key hotel revenue metric. It helps properties look beyond room revenue and paints a picture of hotel profitability. Here’s how to calculate GOPPAR using a few data points.

Great hotel guest communication goes a long way. It helps you build loyalty and increase revenue. Brush up on communication do's and don'ts and learn about the latest trends.

Increasing your hotel’s corporate and group bookings can have a big impact on your overall revenue. But knowing how to strengthen this side of your business is key.

Personalizing your guest experience is a sure way to delight guests, encourage positive reviews, and bring them back again and again. ‍Personalization doesn’t have to be difficult. It just needs to be done right.

Sustainability is becoming more important for the hospitality industry by the day. With the frightening results of climate change, travelers are looking for ways to reduce their impact on the environment.

Try new amenities regularly to keep your offering fun, exciting and engaging for your guests. That gives you the best chance to stay relevant and continuously draw in the right travelers.

In this update, we delve into the ever-evolving world of hotel management, exploring common challenges faced by hoteliers and presenting cutting-edge solutions that have emerged this year.

Yield management is a vital part of revenue management, helping you increase revenue and profitability. Applying this pricing strategy to your hotel isn’t too difficult. Learn how to get started here.

ADR and RevPAR give you a basic idea of your hotel’s performance. They’re both easy to calculate, understand and measure over time. That makes them a great source of information for your data-powered revenue strategy.